Privacy Policy

Let’s talk about your privacy

The Goodness Collective CIC

The Goodness Collective CIC (“we”, “us”, “our”) is committed to protecting your privacy and ensuring your personal information is handled safely, legally, and responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.


1. Contact Us

Email: hey@thegoodnesscollective.co.uk
Address: 62 Altrincham Road, Gatley, Cheadle, Cheshire, SK8 4DP
Registered in the United Kingdom


2. Information We Collect

We may collect and process the following types of personal data:

Information you provide directly

  • Name

  • Email address

  • Phone number

  • Postal address

  • Payment or donation information

  • Any information you submit through forms, emails, surveys, applications, or event registrations

Information collected automatically (if using our website)

  • IP address

  • Browser type and device information

  • Usage data (e.g., pages viewed, time spent on site)

  • Cookies and similar tracking technologies (see Section 9)

Sensitive data

We normally do not collect special category data (e.g., health information, ethnicity) unless necessary for a specific project, and only with explicit consent.


3. How We Use Your Information

We use your information to:

  • Provide, manage, and improve our services and community projects

  • Respond to enquiries and communications

  • Process donations, payments, or invoices

  • Send newsletters or updates (only if you have opted in)

  • Manage events, workshops, and programmes

  • Evaluate our impact and effectiveness

  • Meet legal, regulatory, and financial reporting obligations

  • Improve our website and digital services


4. Legal Basis for Processing

Under the UK GDPR, we process data under one or more of the following bases:

  • Consent – when you sign up to receive communications

  • Contract – when we need data to provide services you have requested

  • Legal obligation – for compliance, reporting, safeguarding, etc.

  • Legitimate interests – for running and improving our organisation, unless overridden by your rights


5. Sharing Your Information

We do not sell your data.
We may share your personal data with:

  • Trusted service providers acting on our behalf (e.g., email platforms, survey tools, event systems, payment processors)

  • Professional advisers such as accountants or legal advisers

  • Regulators or authorities when legally required

All third parties must keep your data secure and use it only for the purposes we specify.


6. Data Storage & Security

We take appropriate technical and organisational measures to protect your data from loss, misuse, unauthorised access, or disclosure.
Where data is stored outside the UK, we ensure the provider meets UK GDPR adequacy standards or uses appropriate safeguards.


7. How Long We Keep Your Data

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal, financial, or reporting requirements.
When data is no longer needed, we securely delete or anonymise it.


8. Your Rights

Under data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Withdraw consent at any time

  • Request the transfer of your data to another provider (“data portability”)

To exercise your rights, contact us at hey@thegoodnesscollective.co.uk.


9. Cookies

If our website uses cookies, we will provide a cookie notice explaining:

  • What cookies are used

  • What data they collect

  • How you can manage or disable them

You can control cookies through your browser settings at any time.


10. Links to Other Websites

Our website or communications may contain links to external websites.
We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.


11. Changes to This Policy

We may update this Privacy Policy from time to time.
Any updates will be posted on this page with an updated revision date.


12. Contact Us

If you have any questions, concerns, or requests about your personal data, please contact:

The Goodness Collective CIC
Email: hey@thegoodnesscollective.co.uk
Address: 62 Altrincham Road, Gatley, Cheadle, Cheshire, SK8 4DP